My name is Mark Waihenya,currently a Customer care Representative .
I have my background studies is in IT,though i have learnt to quickly adopt to various other skills and professions in my short working years.
After high school i did a sales job that involved handling customers over the counter and that marked my first encounter dealing with customers.
I learnt to smile,listen observe and act professionally at all times even when i was not at my best moments.
I am a good listener and a soft spoken person which sometimes may make me look weak but that patience helps to calm down an agitated customer, which always works for me.
I am reliable, trustworthy, loyal ,outgoing, very intrigued by technology, learning new things, helping out others and a team player.
I like finding out the cons of a product before using it, that way ill benefit more from it once i understand what im dealing with.
No comments:
Post a Comment