My favorite product is sms
It is very interesting what a short message (text) can do, though sometimes overlooked it is actually very important. Basically we send an sms with the aim of conveying information. As it is said Information is very powerful, and the moment you read that text, your face will lighten up, sulk or you may just roll your eyes depending on the content.
Today the power an sms holds is quite immense, simply because the content really matters. It may be a personal message, an advertisement, reminder, or notification like M-pesa.
At Safaricom our sms service is one of the most important since we use it to notify our customers about our products in terms of confirmation messages. For instance in data bundle activations, Credit and okoa Jahazi top ups, Skiza and as a receipt for M-pesa transactions.
The Service is well established with product packages like ‘Masaa ya sms’, ‘semeni’and ‘flashback 130’.
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